Privacy Policy – Best Paragliding Tenerife

Last updated: December 15, 2025

Best Paragliding Tenerife is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, book a flight, or contact us.

1. Information We Collect

We may collect the following types of personal information:

• Contact details: name, email address, phone number, WhatsApp number.
• Booking information: preferred flight date/time, number of participants, pickup location.
• Payment details: processed securely through our payment provider (we do not store full card details).
• Technical data: IP address, browser type, device information, and cookies (see Cookie Policy).
• Communication data: messages sent via contact form, WhatsApp, or email.

2. How We Use Your Information

We use your data to:

• Process and confirm flight bookings.
• Arrange pickup and provide flight-related updates.
• Respond to inquiries and provide customer support.
• Send booking confirmations and reminders.
• Improve our services and website experience.
• Comply with legal obligations.

We do not sell your personal data to third parties.

3. Legal Basis for Processing

We process your data based on:

• Performance of a contract (your booking).
• Consent (e.g., marketing communications – you can withdraw consent at any time).
• Legitimate interests (improving our services, ensuring safety).
• Legal obligations.

4. Data Sharing

We share your information only with trusted partners necessary for providing our services:

• Payment processors (secure transactions).
• Transportation providers (pickup arrangements).
• Cloud hosting and analytics providers (website functionality).

All partners are GDPR-compliant and bound by strict data protection agreements.

5. Data Storage and Security

Your data is stored securely within the European Economic Area (EEA). We use industry-standard encryption and security measures to protect against unauthorized access, alteration, or disclosure.

6. Your Rights

Under GDPR, you have the right to:

• Access your personal data.
• Rectify inaccurate data.
• Erase your data (right to be forgotten).
• Restrict or object to processing.
• Data portability.
• Withdraw consent at any time.

To exercise these rights, contact us at bestparaglidingtenerife@gmail.com.

7. Data Retention

We retain booking-related data for 7 years (legal/tax requirements) and delete other personal data when no longer needed.

8. Cookies

We use cookies to improve your experience. See our separate Cookie Policy for details.

9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact:

Changes to this Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page with the updated date.

Thank you for trusting Best Paragliding Tenerife with your adventure!